Shipping policy
Thank you for shopping at StarkBuy. We are committed to delivering your order with great care and speed across Pakistan. Please review our shipping guidelines below:
1. Delivery Destinations
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We ship to all major cities and towns across Pakistan.
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All orders are shipped via trusted local courier services to ensure your items arrive safely.
2. Shipping Charges
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Free Shipping: We offer Free Delivery on all orders above Rs. 5,000.
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Standard Shipping: For orders under Rs. 5,000, a flat shipping fee of Rs. 200 will be charged at checkout.
3. Order Processing & Delivery Time
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Processing Time: Once an order is placed and confirmed, it takes 3 to 5 business days to pack and dispatch from our warehouse.
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Delivery Time:
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Major cities (Rawalpindi, Islamabad, Lahore, Karachi, etc.): 2 to 4 business days.
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Other regions and remote areas: 3 to 6 business days.
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Note: Deliveries may experience slight delays during public holidays, extreme weather conditions, or high-volume sale events.
4. Order Confirmation & Tracking
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After placing an order, you will receive a confirmation call, SMS, or WhatsApp message. Orders will only be processed after successful verification.
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Once your package is dispatched, we will provide you with a Tracking ID via SMS or Email so you can monitor your shipment's progress in real-time.
5. Cash on Delivery (COD) Guidelines
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We proudly offer Cash on Delivery (COD) all over Pakistan for your convenience.
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Please ensure the exact amount is ready upon delivery.
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Courier riders are not authorized to open packages before receiving payment. For any issues regarding the product inside, please contact our customer support directly.
6. Damaged or Missing Items
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If you receive a package that is visibly damaged, or if any items are missing, please contact our support team within 24 hours of delivery at [sunnyzahid333@gmail.com] with your order number and photos of the package.